Response to Covid-19 L4 restrictions
Dear Furniture Now Family,
Due to the current situation, there are significant impacts on our ability to maintain our usual service levels.
Government has stepped up alert level to L4 amidst increasing concern of community spread of COVID-19. The safety and wellbeing of our customers, team, suppliers and all New Zealanders is our utmost priority. As a result, we have decided to temporarily close all our physical store locations beginning Wednesday, August 18th.
We’ll keep you updated as the situation evolves and alert levels change around the country.
While all of our physical stores will be closed, you can continue to purchase online! at www.furniturenow.co.nz.
We’re still available to answer your questions and respond to any concerns. If you have specific questions regarding your order, delivery/pick up process, or wanted to make a purchase, please reach out to us.
You can call our online support team at: 027 700 2431
All online purchases made during the lockdown phase will get delivered to customers once delivery service resumes post lockdown.
A 30 day return policy during this time will apply for all online purchases. https://furniturenow.co.nz/pages/returns-policy
These are uncertain times, but we also know they are temporary. Let’s stay connected while we keep our distance – Join us on Facebook.
Thank you, Furniture Now friends and family, and stay safe. We look forward to seeing you in-store again soon.