Response to Covid-19


Dear Our Valued Customer

Due to the current situation, there are significant impacts on our ability to maintain our usual service levels. Government has stepped up to alert level 4 amidst increasing concern of community spread of COVID-19.

The safety and well-being of our customers, employees, suppliers and all New Zealanders is our utmost priority. As a result , we have temporarily closed all our physical store locations from Tuesday, March 24th. We will continue to follow the guidelines of government and health officials in determining when we will reopen our stores.

While all of our physical stores will be closed, we will remain open online at All online purchases made during the lockdown phase will be delivered to customers once delivery service resumes post lockdown. A 30 day return policy during this time will apply for all online purchases.

These are uncertain times, but we also know they are temporary. We are sure you have questions – please visit us on for answer, or email us at or call our team members who are all working from home and ready to assist you with any questions you may have.

Let's stay connected while we keep our distance – join us on Facebook. Stay safe.

Thank you, Furniture Now friends and family, and much love,

Management Team at Furniture Now